Contact Nestle Customer Service
How to Reach a Person at Nestle
Toll-Free Number:
-
1-800-225-2270USA
Customer Service:
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+54 114 329 8100Argentina
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+6 128 756 2000Australia
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+4 315 4671Austria
Nestle Emails:
Nestle Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Nestle Phone Number | 1 (800) 225-2270 |
| Average Hold Time | 00:01:12 |
| Average Calls duration | 3 minutes |
| Most Popular Nestle Email Address | info@nestle.com |
| Nestle Live Agent Availability | 20% of callers successfully reach a real person |
| Issue Resolution Rate | Low (29% reported full resolution) |
| Contact Method Distribution | 57% phone, 43% email |
| Common Reasons for Contact | Product/ service, request for information and employment |
Contact Information
Nestle Website:
Nestle Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Fax Numbers:
Investors/ Franchasing: +41 41 785 2024
United Kingdom: +44 20 8686 6072
India: +91 124 238 93 99
Germany: + 49 696 67 13 930
Algeria: +213 23 924949
Angola: + 244-2-32 85 65
Argentina: + 54 11 4329 82 00
Australia: + 61-2-9736 0500
Austria: + 43-1-5 46 14
Belgium: +32-2-529 56 00
Brazil: + 55-11-55 05 28 24
Canada: + 1-416-218 26 54
Costa Rica: + 506-239-2678
Ireland: +353 (01) 449 77 84
Italy: + 39-2-89 12 34 00
Japan: +81-78-230 71 50
Norway: + 47 67 81 74 01
Peru: +51-1-436-14-14
Philippines: + 63-2-898 00 34
Singapore: + 65 6224 0402
South Africa: +27 11 514 60 00
Republic Of Korea: + 82-2-737 2295
Hours:
Monday - Friday: 7:30am - 6:00pm (CET)
Mailing Address
Nestlé S.A.
Zugerstrasse 8,
P.O. Box 665,
6330 Cham, Switzerland
Fax:
Summary of Nestle Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Nestle?
Product/ Service Question:
- “Products”
- “Bought coffee and was hard as a rock not very happy. It's to expensive to buy and not be able to use it”
- “Product/ stale/ horrible”
Request for Information Question:
- “Looking for a job”
- “Checking on kosher status of coffee”
- “Espresso chips HELP”
Employment Question:
- “Want to fill out a job application”
- “Job”
- “Dustubuter beheviour”
Shipping and Delivery Question:
- “Water delivery and payment”
- “Improper sealing on package”
- “Did not receive my visa reward”
Payments and Charges Question:
- “Coupons not working”
Account Question:
- “Reward”
Return/ Replace Question:
- “Has sweet cream all natural formula changed”
Other Question:
- “Milk issue”
- “Equipment”
- “My baby not eating to zas cerelac”
Compare Nestle Customer Service To
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